Customer Information

Standard Sizing

Unless otherwise stated, the following is our standard sizing.  

PLEASE READ PRODUCT DESCRIPTION FOR MORE INFORMATION ABOUT INDIVIDUAL PRODUCT SIZING

8 – 20  – Standard UK Sizing

XS = 6/8

S = 8/10

M = 10/12

L = 12/14

XL = 14/16

S/M = 8/10

M/L = 12/14

0S – See product information

What are the delivery charges for orders from Sophia’s Studio?

 

free delivery icon

  • Our standard delivery is £3.95.  Single items will be tracked next day delivery if order is received before 3 pm.  
  • Multiple items will be sent via tracked delivery and should reach you within 3 – 5 working days, subject to Royal Mail working practices.
  • If you order goods over £60 you will qualify for free delivery.  Depending on the size of the order, items will be sent via tracked courier and should reach you within 3 – 5 working days.

 

Which payment methods are accepted by Sophia’s Studio?

Paypal

We accept payment via Paypal.  However this does not mean you must have a paypal account.  Paypal facilitate payment via your credit card.  As one of the most used payment methods in the world, Paypal is one of the most secure and easiest ways to make transactions on the internet.

 

What if I don’t like the product or it doesn’t fit?

 

14 day money back guarantee

We offer a 14 day refund policy.  If you  aren’t completely satisfied with your goods, simply return in accordance with the instructions on the delivery note.  Please enclose proof of purchase.  We do not pay postage for returned items. Please make sure you obtain a tracked postage method.  All goods are inspected upon return.  Clothing should be returned in the original packaging and should not have been worn or otherwise damaged